F.A.Q.
Yes, at Prism Trust Bank, we prioritize your security. We use advanced encryption technology, multi-factor authentication, and continuous fraud monitoring to protect your personal and financial information.
Opening an account is quick and easy. Simply click on “Sign up” and follow the step-by-step instructions. You’ll need to provide some personal details and verify your identity to get started.
We believe in transparent banking. Our online banking services have no hidden fees. However, certain transactions like international transfers may incur small charges. You can check our fee schedule for more details.
Absolutely! You can securely access your account from multiple devices, including smartphones, tablets, and computers. Just download our mobile app or log in through our website.
Yes, you can close your account by logging in and selecting the “Account Closure” option. If you need assistance, our customer support team can guide you through the process.
If you forget your password, click on “Forgot Password” on the login page. Follow the prompts to reset your password securely using your registered email or phone number.
Making transfers and payments is easy. Log in to your account, select the “Transfer” option, enter the recipient’s details, and confirm the transaction. You can also set up recurring payments for bills.
Yes, our online banking platform allows you to schedule payments in advance. You can set up recurring payments for bills or one-time payments for future dates.
If you notice any suspicious activity, contact us immediately through our 24/7 customer support. We will investigate the issue and help you secure your account.